Privacy Policy
How Hostiva Group collects, uses, and protects your information.
Hostiva Group is committed to protecting the privacy and confidentiality of your personal and corporate information. This policy explains how we handle data submitted through our website.
Information We Collect
We collect information you provide when submitting inquiries, filling out forms, or contacting us. This includes your name, company name, email address, phone number, and event/booking details.
We do not collect payment information directly. Any billing coordination is handled offline with verified hotel and venue partners.
We may collect basic usage data (page visits, form completions) to improve our platform and services.
How We Use Your Information
To respond to your corporate booking or event inquiries within our committed 24-hour response window.
To coordinate with partner hotels and venues on your behalf to source quotes and availability.
To send relevant service updates, confirmed bookings, and follow-up communications related to your inquiry.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Inquiry Handling
All inquiries submitted through our website or WhatsApp are treated as confidential corporate communications.
Your company details and event requirements are shared only with the specific hotels or venues being approached on your behalf.
Partner hotels and venues are contractually required to maintain confidentiality of client information.
Email Privacy
We will only email you in response to a specific inquiry or booking request you have submitted.
We do not send unsolicited marketing emails. You will not be added to any mailing list without your explicit consent.
To unsubscribe from any communications, simply reply with 'unsubscribe' to any email from us.
Data Security
All form submissions are processed over secure (HTTPS) connections.
We retain inquiry data only as long as necessary to complete or close a booking, typically up to 12 months.
You may request deletion of your data at any time by emailing privacy@hostivagroup.com.
Contact
For any privacy-related questions, contact us at privacy@hostivagroup.com or call +92 42 3500 0000.
Last updated: January 2026.
